Shipping policy

Electronic PLC ensures seamless global distribution by collaborating with industry-leading carriers such as DHL, FedEx, UPS, and USPS. We are committed to keeping your industrial supply chain moving without interruption.

1. Delivery Schedule

  • Order Handling: Our team typically prepares and validates your order within 1 to 2 business days.

  • Transit Initiation: Components are dispatched from our facility within 3 to 5 business days post-processing.

  • Real-time Monitoring: A unique tracking ID will be sent to your registered email immediately upon shipment.

2. International Trade Compliance

  • Customs & Duties: All cross-border fees, including import taxes and local duties, are to be managed and paid by the purchaser.

  • Local Laws: Recipients must ensure the imported automation hardware complies with the legal standards of the destination country.

3. Service Support

  • Address Corrections: If you discover an error in your shipping details, please notify us instantly. Once a package enters the carrier's network, we can no longer alter the destination.

  • Claims & Issues: For any shipments lost in transit or received with physical damage, contact our support team immediately for a rapid investigation with the carrier.